Have you decided to allow instant messaging in the library, but you’re having trouble deciding which clients to download? Do some of your patrons use MSN, while others use AIM or Yahoo? Rather than having to download individual clients for each service, you can install Trillian, which supports AIM, ICQ, MSN, Yahoo Messenger, and IRC. There’s a charge for Trillian Pro, but the basic version is free.
If you don’t want to install software, your patrons can still use IM via e-messenger. It is web-based and allows access to MSN, AOL, and Yahoo messenger.
Google Talk is new on the IM scene. With the popularity of all things Google, some suggest that it may change the IM playing field.
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